1 Customer
- A Top 20 U.S. Retail and commercial Bank
2 Business Situation
- 1.2M customer records across consumer and commercial banking with incomplete information
- Required master data de-duplication
3 Solutioning
- Combination of data experts and banking domain experts deployed
- Designed processes to capture missing information from various systems of origin and documents
4 Execution
- Designed an operating model to ensure completeness and accuracy of customer data
- Priority of de-duplication based on risk impact
- Set up consolidation services and operationalized the de-duplication process
- Created ‘’Golden Party’’ data for further analysis and business decisions
5 Value Delivered
Over 99.5% data completeness achieved
Better decision making based on ‘Golden Party’ data analysis
Thanks again for your hard work on this process and our BAU-type work as well.We have built a strong team and I am confident in the work that you are doing for the Bank.
