CONTACT

1 Customer

  • A Top 10 Lender Solutions Provider

2 Business Situation

  • Quality issues in Title Searches
  • Turn Time not met for large portfolio loan batches

3 Solutioning

  • Use of SLK’s SmartProp® solution
  • Offered real-time order status tracking

4 Execution

  • Supported by separate team for 100% Quality Review
  • Cross trained teams to balance high volume batch loads

5 Value Delivered

Enhanced customer satisfaction
  • 95% of orders completed by due date
  • Quality levels above target
  • Bulk volumes & spikes efficiently managed
Flat pricing on batch orders

You have been doing an AWESOME job with quality and delivery of your reports. Thank you!!!

Vendor Manager