1 Customer
- U.S, Bank originating residential mortgages
2 Business Situation
- Increase in mortgage fraudulent activities and losses
- Needed to increase loan risk review coverage
3 Solutioning
- Run automated checks using fraud management system
- If required, gather additional information and research paystubs, W-2s, tax returns, undisclosed mortgages or properties, etc.
4 Execution
- Internal knowledgebase to facilitate quicker identification of fraudulent activities
5 Value Delivered
Coverage of loans being reviewed increased from 2% to 10%
24x7 operations allows quicker identification of fraudulent activities


I appreciate your partnership and this is going to continue to be a major differentiator and value driver for our organizations!!