1 Customer

  • U.S, Bank originating residential mortgages

2 Business Situation

  • Increase in mortgage fraudulent activities and losses
  • Needed to increase loan risk review coverage

3 Solutioning

  • Run automated checks using fraud management system
  • If required, gather additional information and research paystubs, W-2s, tax returns, undisclosed mortgages or properties, etc.

4 Execution

  • Internal knowledgebase to facilitate quicker identification of fraudulent activities

5 Value Delivered

Coverage of loans being reviewed increased from 2% to 10%
24x7 operations allows quicker identification of fraudulent activities

I appreciate your partnership and this is going to continue to be a major differentiator and value driver for our organizations!!

SVP, Mortgage & Consumer Lending

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