CONTACT

1 Customer

  • A leading mortgage originator originating loans through both retail and wholesale channels

2 Business Situation

  • Over 200% Surge in mortgage loan volumes
  • Adding resource would add to fixed costs
  • Needed to ramp up quickly to handle the volume surge

3 Solutioning

  • SLK’s robust hiring methodology helped hiring of 88 experienced resources in the complex Mortgage Underwriting area

4 Execution

  • Additional training was conducted by leveraging the knowledge base already built by SLK internally
  • Hired additional supervisory, QC staff to support team

5 Value Delivered

Successful handling of volume surges
  • SLK hired & trained 100 underwriters and mortgage specialists in 3 months
Capitalize on available business opportunity
  • Leveraging SLK underwriter support, customer could grew their business quickly

We had a great month in Mortgage and much of that success is attributed to the significant effort and execution of our SLK partners!

Head of Mortgage Operations

Need more information about our solutions?
Connect with us today!