1 Customer

  • The top regional title insurance underwriter in US.

2 Business Situation

  • High Incoming order volumes for typing/data entry
  • Unable to meet required TAT of 4 days with the existing team

3 Solutioning

  • Feasibility test conducted to determine the fields which could be extracted using the RPA tool
  • 100% fields mapped and extracted required data fields using automation

4 Execution

  • Extracted data fields saved to client application
  • Random audit performed on extracted fields to ensure accuracy

5 Value Delivered

Exceeded Turn time requirements
  • 100% volume delivered within deadlines
Reduced operational expense:
  • Automated the work handled by 9 FTE
  • 99% accuracy maintained

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