35% lower operational costs
Over 98% quality
30% faster turn times
Increase customer satisfaction and reduce costs with our Card Dispute Services.80% reduction in chargeback case ageing.
Deliver superior customer experience while reducing costs with our Card Issuing Solutions.67% faster response rate to customer requests for a top 20 U.S. Bank.
Win merchant loyalty and optimize profitability in Merchant Services operations.80% reduction in chargeback case ageing.
Enhance customer experience & save costs with our Omnichannel Contact Center.12% improvement in first call resolution to minimize false placement of lender placed insurance.
Enhance data quality & make better business decisions with our Data & Analytics Solutions. 30% improvement in data quality in several lines of business for a top 20 U.S. Bank.
Prevent threats from information leakages and stay compliant with regulatory needs.Over 80% reduction in turn time in application access setup and control management.
Optimize costs and enhance efficiency with our Finance & Accounting Services.80% reduction in response time for Account Payable queries
Achieve an efficient and effective testing environment with Copasys, our automated platform for QC and Regulatory Com...Compliance Audit and QC in Payment Processing with our automated compliance & QC platform Copasys
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