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Job Title: Assistant Manager - Banking Operations

Job-ID-000 | Bengaluru

Years of experience required:

6 - 9 years

Location

Bengaluru

Job Description

  •  Monitoring and Ensure SLA Quality targets
  • Should have experience in managing data operations management for US operations
  • Ensure team’s performance and client SLA are met
  • Strong commitment to quality standards, flexibility, thoroughness & adaptability
  • People Management Skills
  • Should be able to manage a team of 30 – 50 and should have good knowledge in MIS and involve in preparing dashboard for client
  • Co-ordinate and communicate regularly with QC team and provide feedback for TL’s
  • Should be able to work and communicate across multiple time zones and cultures, ready to work in night shifts
  • Understand customer expectations

Posted On

July 9, 2021

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