An innovative platform that offers end to end property tax tracking and reporting by combining the latest in technology, decades of industry experience and personalized customer contact services to help lenders get maximum visibility and control in their portfolios.
99.999% accuracy in tax payment processing
Avoid penalties on loan portfolios with accurate tax data.
99.01% adherence to SLA for timely response
Eliminate risk of property loss with rigorous tax tracking & reporting with revalidation.
Personalized customer services
Resolve questions quickly with multi-channel access to tax experts & ticket tracking system.
RETS has the ability to integrate with almost any servicing platform both for residential and commercial loan servicing. We currently integrate with 7 loan servicing systems via a file share or API with no additional cost to the customer.
RETS has delivered sustained ROI to several top U.S. lenders, including 2 of the top 5 U.S. commercial/multifamily mortgage servicers.
RETS includes critical services in property tax servicing:
Search and set up
Property legal description search
Double blind search on loan valued >$20M
Final collateral report
Escrow tax reporting
Bill request sent to taxing authorities 90-120 days prior to the Economic Loss Date (ELD)
Tax reporting done ~21-30 days prior to the ELD
Non escrow tax reporting
Tax reporting completed within 30-45 days after the tax due date
Tax payment validation completed within 90 days
Delinquent taxes reported revalidated at the next tax installment until the delinquency is cured
Tax payment process
Tax payment processing service for any escrow loan under tax service
Research & resolution of any misapplied or delinquent tax
Refunds researched and returned
Web based portal for reviewing information
Reviewing and printing any tax receipt, tax bill, legal description and payment package for any loan or property
Submitting new loans for tax service
Delinquent date downreporting
Delinquent letter service
Delinquent tax tracking service
Dual tax service by loan
Business impact delivered
Achieving 99.999% accuracy in commercial tax payment processing using RETS
99.999% accuracy in tax payment processing: Claims of only $3,875 on total paid out of $403M
Proactive avoidance of penalties: 99.1% of parcels reported 10 days before economic loss date